(Publisher of Peer Reviewed Open Access Journals)

International Journal of Advanced Technology and Engineering Exploration (IJATEE)

ISSN (Print):2394-5443    ISSN (Online):2394-7454
Volume-8 Issue-75 February-2021
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Paper Title : Mining social media opinion on online distance learning issues during and after movement control order (MCO) in Malaysia using topic modeling approach
Author Name : Noor Afni Deraman, Alya Geogiana Buja, Siti Daleela Mohd Wahid and Mohd Ali Mohd Isa
Abstract :

The implementation of the Movement Control Order (MCO), which resulted in the closing of non-essential operations, led to the implementation of online learning at the university. This sudden announcement places university stakeholders in a state of unpreparedness to face the challenge of Open and Distance Learning (ODL). As this occurs unexpectedly and affects various people from all backgrounds, social media's views and debates need to be checked. This is necessary such that support can be given and their concerns heard, and action can be taken. This study is done by scrapping data from Facebook and Twitter with specific keywords from 17th March 2020 to 10th October 2020. A total of 2000 data were collected, but only 1283 were used after the pre-processing of the document. The results of the study show that the issues often addressed include "fees," "tired," "ODL," "information," and "zakat."

Keywords : Movement control order (MC), Open and distance learning (ODL), Opinion mining, Social media analytic, Topic modeling.
Cite this article : Deraman NA, Buja AG, Wahid SD, Isa MA. Mining social media opinion on online distance learning issues during and after movement control order (MCO) in Malaysia using topic modeling approach. International Journal of Advanced Technology and Engineering Exploration. 2021; 8(75):371-381. DOI:10.19101/IJATEE.2020.762136.
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